Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,245 Reviews

84 %

of reviewers recommend Dial Direct

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Metrics

4.3

Based on 3,245 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money .”

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Posted 4 hours ago

“everything made straightforward and easy”

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Posted 5 hours ago

“Dealt quickly with a claim and reasonable premium”

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Posted 7 hours ago

“Good company and fair price happy with your service”

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Posted 1 day ago

“No stress.Easy to renew.Great value.”

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Posted 1 day ago

“Easy dealing all sorted”

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Posted 2 days ago

“1st class company”

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Posted 2 days ago

“Happy with a competitive price”

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Posted 2 days ago

“Great sevice..great prices..very helpful. Satisfied with every aspect of this company”

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Posted 2 days ago

“Never had any issues with Dial Direct , the quotes have always been really good value”

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Posted 3 days ago

“Prompt professional competitively priced”

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Posted 3 days ago

“Good sevice .Polite not more you can say.Thanks.”

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Posted 4 days ago

“All done clearly on line”

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Posted 5 days ago

“Good price good Service . Thank you.”

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Posted 5 days ago

“The dial direct team has secured me a brilliant deal on my renewal insurance. Upside; great service and response over the phone. Downside; no response to emails when requesting information on mailed renewal quote.”

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Posted 1 week ago

“Really good price and painless renewal”

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Posted 1 week ago

“Easy to renew and always the best price. I have no hesitation in recommending Dial Direct.”

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Posted 1 week ago

“Easy and straight forward the price is very fair i would recommend”

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Posted 1 week ago

“So easy to set up & also liked the fact they reward loyalty instead of putting premiums up. Definitely recommend, constant updates to manage policy.”

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Posted 1 week ago

“I have been with Dial Direct for years. They are unmatched on price for level of cover, and the platform is easy to use. Have been able to speak to someone quickly and easily when needed. Absolutely no complaints.”

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Posted 1 week ago

Dial Direct is rated 4.3 based on 3,245 reviews