Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service.. competiti e pricing which includes RAC cover”

Helpful Report

Posted 1 month ago

“Direct was cheap than my old car insurance that I had been with for about twenty years which being a pensioner I needed”

Helpful Report

Posted 1 month ago

“Very competitive and easy to renew”

Helpful Report

Posted 1 month ago

“Great access, consistent and clear communication, and very good customer service, thank you.”

Helpful Report

Posted 1 month ago

“Car ins up for renewal, shopped around and Dial Direct was the most competitive. Well pleased with the service.”

Helpful Report

Posted 1 month ago

“Been with Dial Direct for a few years now always pleased with the service & the price 10/10 would recommend”

Helpful Report

Posted 1 month ago

“Great product at a Great price.”

Helpful Report

Posted 1 month ago

“Easy to renew, very good price and great assist from the team”

Helpful Report

Posted 1 month ago

“Easy and no issues”

Helpful Report

Posted 1 month ago

“Easy to arrange your car insurance and view documents online.”

Helpful Report

Posted 1 month ago

“Easy to deal with online. My premium has barely changed in 3 years. Note: I have not had to make a claim or deal with customer service, so can't comment about that.”

Helpful Report

Posted 1 month ago

“My renewal price had hardly increased, the staff were very friendly & efficient which made the whole process simple. Most importantly I was able to speak to an actual person.”

Helpful Report

Posted 1 month ago

“I was able to negotiate car insurance with Dial Direct at a very competitive rate. The procedure was quite easy and the sales person was friendly and efficient.”

Helpful Report

Posted 1 month ago

“Have been with this insurance company for 7 years each year find my renewal quote very reasonable.”

Helpful Report

Posted 1 month ago

“As I have been a customer with Dial Direct for a couple of years now I have found the process of insuring my car to be very simple and easy to understand and thankfully I have made no claims.”

Helpful Report

Posted 1 month ago

“Very pleased thank you for all your help well done👏”

Helpful Report

Posted 1 month ago

“There was a mixup when my insurance was due. Unknown to me it was on auto renewal. As the firm had ceased to be involved in insurance I arranged insurance with a different company. Dial direct noticed that I was insured twice and sorted the whole mess out very simply. Doing the work on my behalf.”

Helpful Report

Posted 1 month ago

“Provided a very competitive quote when I spoke with the representative 👍”

Helpful Report

Posted 1 month ago

“Ensured with Dial Direct I feel relaxed and positive that all my enquiries will be well looked after and sorted”

Helpful Report

Posted 1 month ago

“My insurance was with M&S and is now with dial direct. They’ve cancelled change was seamless. The operator was very helpful.”

Helpful Report

Posted 1 month ago

Dial Direct is rated 4.4 based on 3,660 reviews