Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,323 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues encountered renewing my motor insurance which was priced well in comparison with other insurers”

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Posted 4 weeks ago

“No problems at all. Everything seems ok. R.Cox Thanks”

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Posted 4 weeks ago

“the price was goodd”

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Posted 4 weeks ago

“Great communication and very good price Legal cover and RAC a bonus thoroughly recommend”

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Posted 4 weeks ago

“Great service from the team as usual”

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Posted 1 month ago

“My premium was less this year than last year. I was very pleased with this.”

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Posted 1 month ago

“I think im on my 3rd or 4th year with the company. I would like to see contact number to hand when wanting to ask a question re renewal. Instead I spent 3 days looking for it”

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Posted 1 month ago

“I have been with Direct Dial for a few years (a couple of family members are too) & pay by direct debit monthly. The transition from one year to the next always goes smoothly & the quotes are always competitive.”

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Posted 1 month ago

“No problem when dealing with Dial Direct. Clear information given”

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Posted 1 month ago

“Really happy with Dial Direct in respect of price and cover. I’m sure if I do need their help in the event of an accident they will be there for me. I have just started my second year with them.”

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Posted 1 month ago

“No annoying phone calls, email with a good quote, what's not to like”

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Posted 1 month ago

“Excellent product, Brilliant price. Would recommend you check them out, you might save a lot of money.”

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Posted 1 month ago

“I received a message from Dial Direct reminding me my insurance was due they also included a quote, the quote was cheaper than last year, I searched around for other quotes but there's was cheapest so I renewed with them.”

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Posted 1 month ago

“Insured with them previously and found the service to be to my liking therefore renewed.”

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Posted 1 month ago

“very good service and value for money”

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Posted 1 month ago

“The good thing about this company is that at renewal time the price has only gone up a little bit. Obviously they are wanting to keep their regular customers. When in contact they have always been very helpful.”

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Posted 1 month ago

“Value for money , competitive prices”

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Posted 1 month ago

“I was very happy with the quote i got, so that made it easy to renew with the automated policy Thank You”

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Posted 1 month ago

“Excellent value for money .”

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Posted 1 month ago

“everything made straightforward and easy”

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Posted 1 month ago

Dial Direct is rated 4.3 based on 3,323 reviews