Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices, very easy to deal with and very helpful staff.”

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Posted 2 months ago

“Quality customer service”

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Posted 2 months ago

“Excellent value for money”

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Posted 2 months ago

“So straight forward and always get an acknowledgement to anything”

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Posted 2 months ago

“Easy to renew. Good job”

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Posted 2 months ago

“From the beginning is the only company where everything was simple, clear and easy. I hope to continue like this”

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Posted 2 months ago

“Very well priced and friendly helpful service.”

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Posted 2 months ago

“Easy to renew my car insurance with Dial Direct. I first insured with them last year and found that their communication was good. As I am not too computer literate I telephoned customer services and spoke to a "real" person, which is such a relief these days! I asked if my documents could be sent to me in the post, as I do not have any means to print anything, and the helpful person at Dial Direct said they could send them through the post and that they would arrive within a few working days: and I am very pleased to say that they did. Equally when I renewed my policy this year and asked for the documents to be posted to me they arrived promptly. So all in all, a very positive experience.”

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Posted 2 months ago

“Good car insurance quotes and when we have had to make a claim it was made easy and dealt with quicky and professional, overall a very good service”

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Posted 2 months ago

“Very easy to deal with and great price”

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Posted 3 months ago

“Very competitive price wise.”

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Posted 3 months ago

“Easy to contact and price.”

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Posted 3 months ago

“Very competitive rates and easy to set up,would recommend them to anyone”

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Posted 3 months ago

“They were very easy and friendly to deal with and a great price on renewal did not try to rip me off so very happy to stay with them, it’s so much easier than having to keep getting more quotes each year”

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Posted 3 months ago

“The staff are always friendly and explain everything you need to know. I’ve saved money on my insurance as well. Highly recommend Dial Direct.”

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Posted 3 months ago

“This is my 2nd year with Dial Direct They’ve saved me a whole bunch of money; even with the money saving websites in place they’ve still come out trumps !!”

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Posted 3 months ago

“Very helpful customer service Price was excellent”

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Posted 3 months ago

“Good and competitive prices and easy to deal with, with all information within your policy is clear and easy to understand”

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Posted 3 months ago

“I have been with dial direct for many years now and they are always very helpful and listen to my needs when renewing my car insurance. Always a friendly voice and clear information. I have recommended them to many friends now. Keep up the good work.”

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Posted 3 months ago

“These guys are prompt , precise and really helpful. Very reasonable price as well”

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Posted 3 months ago

Dial Direct is rated 4.4 based on 3,660 reviews