Dial Direct Reviews

Name: Dial Direct
Rating: 4.31

4.3 Rating 3,133 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dial Direct insurance , I came upon it somehow, it's the best car insurance price wise I've found and a great benefit that it's automatically comes with free breakdown cover. This year's insurance policy went up a couple of pounds from last year. Superb company.”

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Posted 2 weeks ago

“5 Star Service...Thank you”

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Posted 2 weeks ago

“Great company, easy to deal With , sorted my insurance out and also an issue I had 10/10”

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Posted 3 weeks ago

“Dial Direct have been very good on all points, so I will be using them again.”

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Posted 3 weeks ago

“I have been with DD for few years good cover for the price. Even better this cost reduced from last year premium.”

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Posted 3 weeks ago

“Easy to deal with fair premiums been with Dial Direct for the last three years.”

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Posted 3 weeks ago

“Excellent service from order to finish”

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Posted 3 weeks ago

“Easy payment options, all done online without any stress and was happy to renew my policy as it had actually reduced in price so very pleased”

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Posted 3 weeks ago

“At last...a decent motor insurance company...the only insurance company to actually give me a decent reduction in my car insurance...I showed loyalty to this company...and they repaid my loyalty back by reducing my monthly payments.... absolutely great full for this...”

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Posted 3 weeks ago

“I am so happy with the service of dial direct,that I have stayed with them for another year,because they keep there prices down”

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Posted 3 weeks ago

“Price less than last year so happy. Haven't had to call you for anything so hopefully stays that way. Like the reassurance of breakdown cover. Would have liked the insurance to be sent by post as this is what I asked for.”

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Posted 4 weeks ago

“Renewal price cheaper than last year. Easy to renew and online account giving all the details required. RAC included.”

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Posted 4 weeks ago

“Very pleased with the price and ease of reconfirming my insurance for the 3rd year.”

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Posted 4 weeks ago

“DD provided a competitive renewal quote so all good.”

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Posted 1 month ago

“Really pleased as my quote was slightly less than what I paid last year.”

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Posted 1 month ago

“I had a very favourable renewal quote which was hardly any difference from the previous year”

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Posted 1 month ago

“Good price. Like last year and good service thank you”

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Posted 1 month ago

“Last year I had to use the rac and they really helped me. This year at renewal the price remained competitive so I could stay with you, Up to now after a year and a bit everything seems ok. And I can call you on the telephone... an English person When I had to change my car the process was easy and seamless, My other insurance insisted on giving me up to 6 months driving abrourd even though I have no passport.. yes silly I.know... You offer somthing usefull to me ,, RAC... I like dial direct insurance 😎”

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Posted 1 month ago

“They give really reasonable quotes for my BMW Z3. This years quote was less than last year and it includes breakdown cover. Highly recommend them !”

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Posted 1 month ago

“Great price and good customer service”

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Posted 1 month ago

Dial Direct is rated 4.3 based on 3,133 reviews