Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,323 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cheapest Company to give me the cover I wanted for my car insurance. Easy to check cover online at any time.”

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Posted 2 weeks ago

“Easy access, helped me with a parking problem in Walthamstow.”

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Posted 2 weeks ago

“What's not to like, they are a great company giving very good quotes, I bought my first Insurance with them last year and have stayed with them again this year, thank you Dial Direct !”

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Posted 2 weeks ago

“They honour my loyalty by continuing to give me the most competitive quote in the marketplace.”

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Posted 2 weeks ago

“Very good. I have renewed my car insurance for the coming year. No problems. Thank you.”

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Posted 3 weeks ago

“Great company, no great increases like other companies.”

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Posted 3 weeks ago

“Very competitive prices - staff pleasant to speak with”

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Posted 3 weeks ago

“Renewal price was cheaper than last year.”

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Posted 3 weeks ago

“Never had a problem with dial direct”

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Posted 3 weeks ago

“excellent service every time best insurance company on the internet”

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Posted 3 weeks ago

“The Price, Cover and Customer service is excellent..”

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Posted 3 weeks ago

“Your colleague that I spoke with was very helpful and pleasant, so renewed my insurance with you again.”

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Posted 3 weeks ago

“Contact made by phone to renew my car insurance. Straightforward conversation. Mutual agreement. Job done . Full marks. Thank you Dial Direct.”

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Posted 3 weeks ago

“Dial Direct are very good and regularly come up with a competitive price for insurance.”

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Posted 3 weeks ago

“I have renewed my insurance with Dial Direct car insurance, renewal price and policy very reasonable I will remain loyal to this company if I am treated the same in years to come thank you Dial Direct .”

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Posted 3 weeks ago

“Faultless customer service, kept up date with insurance renewals, possibly the best value on the market. I will continue to use Dial Direct for as long as possible.”

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Posted 3 weeks ago

“The timing of renewal quote was good. The price was good, with other insurers they Jack the price RIGHT UP HIGH, with DD it ca.e within an acceptable level. In the past with other companies I have had to search for competitive quotes, with DD I accepted the first quote they sent. Good around service.”

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Posted 3 weeks ago

“It’s always easy renewing my car insurance with them”

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Posted 4 weeks ago

“Dial direct are a great company. I have only been using them for the last two years and found them very easy to deal with. They give a good service and are very competitive in their pricing. I would recommend them to anyone, you will not do better.”

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Posted 4 weeks ago

“Great again very helpful renewed car 🚗 insurance again very helpful great price”

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Posted 4 weeks ago

Dial Direct is rated 4.3 based on 3,323 reviews