Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,631 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,631 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been well happy with them”

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Posted 4 weeks ago

“Great prices, very easy to deal with and very helpful staff.”

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Posted 4 weeks ago

“Quality customer service”

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Posted 4 weeks ago

“Excellent value for money”

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Posted 4 weeks ago

“So straight forward and always get an acknowledgement to anything”

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Posted 4 weeks ago

“Easy to renew. Good job”

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Posted 1 month ago

“From the beginning is the only company where everything was simple, clear and easy. I hope to continue like this”

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Posted 1 month ago

“Very well priced and friendly helpful service.”

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Posted 1 month ago

“Easy to renew my car insurance with Dial Direct. I first insured with them last year and found that their communication was good. As I am not too computer literate I telephoned customer services and spoke to a "real" person, which is such a relief these days! I asked if my documents could be sent to me in the post, as I do not have any means to print anything, and the helpful person at Dial Direct said they could send them through the post and that they would arrive within a few working days: and I am very pleased to say that they did. Equally when I renewed my policy this year and asked for the documents to be posted to me they arrived promptly. So all in all, a very positive experience.”

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Posted 1 month ago

“Good car insurance quotes and when we have had to make a claim it was made easy and dealt with quicky and professional, overall a very good service”

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Posted 1 month ago

“Very easy to deal with and great price”

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Posted 1 month ago

“Very competitive price wise.”

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Posted 1 month ago

“Easy to contact and price.”

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Posted 1 month ago

“Very competitive rates and easy to set up,would recommend them to anyone”

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Posted 1 month ago

“They were very easy and friendly to deal with and a great price on renewal did not try to rip me off so very happy to stay with them, it’s so much easier than having to keep getting more quotes each year”

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Posted 1 month ago

“The staff are always friendly and explain everything you need to know. I’ve saved money on my insurance as well. Highly recommend Dial Direct.”

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Posted 1 month ago

“This is my 2nd year with Dial Direct They’ve saved me a whole bunch of money; even with the money saving websites in place they’ve still come out trumps !!”

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Posted 1 month ago

“Very helpful customer service Price was excellent”

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Posted 1 month ago

“Good and competitive prices and easy to deal with, with all information within your policy is clear and easy to understand”

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Posted 1 month ago

“I have been with dial direct for many years now and they are always very helpful and listen to my needs when renewing my car insurance. Always a friendly voice and clear information. I have recommended them to many friends now. Keep up the good work.”

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Posted 1 month ago

Dial Direct is rated 4.4 based on 3,631 reviews