Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,578 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,578 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used your services for a couple of years, and have always had excellent service.”

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Posted 1 month ago

“ex service no complaints friendly staff competitive price.”

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Posted 1 month ago

“Very friendly staff, discounts to regular customers,thanks.”

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Posted 1 month ago

“Always efficient company and staff. Top marks.”

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Posted 1 month ago

“I spoke to a gentleman called Luke, he was excellent, very polite, patient, and very helpful”

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Posted 1 month ago

“This is my 2nd year with dial direct they are including extras as part of the competitive annual fee where others charge extra..”

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Posted 1 month ago

“Really helpful staff and very knowledgeable, we’re able to make renewing, even with some detail changes involved, an easy process.”

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Posted 1 month ago

“Easy to deal with, customer service very efficient. Reasonable prices. No faults from my end”

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Posted 1 month ago

“Found to give me all that was required with cover at very reasonable price. Easy direct debit monthly notification.”

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Posted 1 month ago

“Dial Direct is Insurance that is easy to set up, has all the information you need and everything quickly accessible online. I haven’t needed to make a claim ( thank goodness) but I’m convinced that that would be easy to do too. Thank you Dial Direct and for making savings for me on my car insurance”

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Posted 1 month ago

“Easy to renew with a very competitive quote”

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Posted 1 month ago

“Trouble free renewal, great renewal price with no ringing up to haggle, I like the extras of breakdown cover etc. too. Thank you.”

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Posted 1 month ago

“They reduced the price from the previous year, without me asking, which I believe was very fair by them.”

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Posted 1 month ago

“I found Dial Direcg by searching using the search engine and not a comparison site, I was not happy with those quotes so was looking for a more competitive price that provided me with the same services the other more expensive companies were offering, I then found Dial Direct , they are quite a bit cheaper than their competitors, so much better value for your money, every year I compare prices and every year I return to Dial Direct. I even hot my insurance a bit cheaper this year , so I am very happy with them and have been with them now for a few years. I would highly recommend them fir car insurance, check them out and compare them to your current insurers.”

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Posted 1 month ago

“Dial Direct have always and continue to give me fantastic service with very competitive pricing and polite customer . I would recommend them to anyone and everyone.”

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Posted 2 months ago

“I really appreciate the fact that Dial Direct kept my premium low this year, reflecting my history of no claims. This is not my experience with other insurers. Also their call centre staff are pleasant and helpful.”

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Posted 2 months ago

“Most things are good but I asked to have my info sent by mail I’m still waiting”

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Posted 2 months ago

“Simple straightforward , would recommend them for service and price .”

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Posted 2 months ago

“Among auto insurance companies, few maintain last year's premiums, but Dial Direct did so. Furthermore, they made renewal simple and straightforward.”

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Posted 2 months ago

“Renewed with them this year again as the premium was better than other insurers. They have be brilliant all year round and I would highly recommend them to other customers.”

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Posted 2 months ago

Dial Direct is rated 4.3 based on 3,578 reviews