Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,323 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealt quickly with a claim and reasonable premium”

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Posted 1 month ago

“Good company and fair price happy with your service”

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Posted 1 month ago

“No stress.Easy to renew.Great value.”

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Posted 1 month ago

“Easy dealing all sorted”

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Posted 1 month ago

“1st class company”

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Posted 1 month ago

“Happy with a competitive price”

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Posted 1 month ago

“Great sevice..great prices..very helpful. Satisfied with every aspect of this company”

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Posted 1 month ago

“Never had any issues with Dial Direct , the quotes have always been really good value”

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Posted 1 month ago

“Prompt professional competitively priced”

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Posted 1 month ago

“Good sevice .Polite not more you can say.Thanks.”

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Posted 1 month ago

“All done clearly on line”

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Posted 1 month ago

“Good price good Service . Thank you.”

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Posted 1 month ago

“The dial direct team has secured me a brilliant deal on my renewal insurance. Upside; great service and response over the phone. Downside; no response to emails when requesting information on mailed renewal quote.”

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Posted 1 month ago

“Really good price and painless renewal”

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Posted 1 month ago

“Easy to renew and always the best price. I have no hesitation in recommending Dial Direct.”

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Posted 1 month ago

“Easy and straight forward the price is very fair i would recommend”

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Posted 1 month ago

“So easy to set up & also liked the fact they reward loyalty instead of putting premiums up. Definitely recommend, constant updates to manage policy.”

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Posted 1 month ago

“I have been with Dial Direct for years. They are unmatched on price for level of cover, and the platform is easy to use. Have been able to speak to someone quickly and easily when needed. Absolutely no complaints.”

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Posted 1 month ago

“Competitive quote and website is really easy to use.”

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Posted 1 month ago

“I have had no problems,p am very happy with the service I receive thank you”

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Posted 1 month ago

Dial Direct is rated 4.3 based on 3,323 reviews