Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,631 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,631 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service excellent and queries dealt with quickly. Very cost effective and the majority of the packages include breakdown as standard. Highly recommend”

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Posted 1 month ago

“Seamless transition from year to year leaving me with absolutely nothing to do , other than monitor the renewal premium which is very good value. Also I know exactly what I am getting in terms of add-ons. I also like that written certificate of insurance came through my letter box.”

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Posted 1 month ago

“Excellent service always competitive price”

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Posted 1 month ago

“Supplied a very competitive renewal price when company contacted”

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Posted 1 month ago

“When we moved property, it was easy to transfer the details to our new address.”

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Posted 1 month ago

“Respond quickly and provide the service efficiently”

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Posted 1 month ago

“Easy to renew for a further year.”

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Posted 2 months ago

“Easy to deal with and direct to the point”

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Posted 2 months ago

“No problems here everything great”

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Posted 2 months ago

“Easy To Speak To And Very Competative...”

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Posted 2 months ago

“I am very happy with dial direct,because of there no fuss and very professional attitude on the phone.I have actually told friends to speak to them,when their renewal is due. Thanks again DialDirect for a great service. William Stevens”

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Posted 2 months ago

“Very good service, renewed my new insurance with out having to do any thing, with cheaper monthly payments, I'm very happy with the service. 10 out 10”

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Posted 2 months ago

“Made renewing my policy very easy. Made changes as requested. Very competitive.”

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Posted 2 months ago

“I think they are very good the price has not gone up much at all hope to stay with them next year if the price is good been the best I had for a long time very happy with them”

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Posted 2 months ago

“Very positive, happy with everything”

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Posted 2 months ago

“I was pleased with the RAC rescue when I broke down recently. It was efficient and arrived on time to rescue me.”

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Posted 2 months ago

“Every communication with your company has been a positive one and when I was having financial difficulties, you bent over backwards to accommodate my needs. I would recommend Dial Direct to anyone as I think that, out of my 30+ years of driving, your company comes out on top in my opinion!”

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Posted 2 months ago

“Very happy with the service that I had on my car insurance renewal”

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Posted 2 months ago

“great service and great no fuss prices”

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Posted 2 months ago

“Great customer service excellent company very satisfied”

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Posted 2 months ago

Dial Direct is rated 4.4 based on 3,631 reviews