Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service and advice. Good price as well.”

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Posted 3 months ago

“I have been using Dial Direct for a few years and they always provide a good service at a competitive price. I would certainly continue to use them in the future.”

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Posted 3 months ago

“Straight forward and hassel free renewal”

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Posted 3 months ago

“Very straight forward to renew with a better price than a comparison site!”

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Posted 3 months ago

“Had a great year with you”

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Posted 3 months ago

“been with you for a few years never had any problems”

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Posted 3 months ago

“Easy to understand, efficient and comprehensive”

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Posted 3 months ago

“I found the website very easy to use and very clear”

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Posted 3 months ago

“Takes the worry and time out of looking for quotes always find a good deal to meet my needs and always kept updated highly recommended”

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Posted 3 months ago

“Good to deal with every think as it should be”

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Posted 3 months ago

“A good service via the website and good value for the level of cover”

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Posted 3 months ago

“I have renewed my insurance once more with Dial Direct, as very satisfied with the quotes.”

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Posted 3 months ago

“Fantastic response to our accident. Repair company called the same day and was repaired very quick. I have been with Direct Dial for years and now have 2 cars with them. Would definitely recommend”

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Posted 3 months ago

“Supply all you need, reasonable prices, helpful, friendly.”

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Posted 3 months ago

“I got a good price for my renewel”

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Posted 3 months ago

“The lady i spoke to was very clear explaining her self.i did have a cheaper quote else where but when i spoke to the lady at dial direct the cover from the other compony was no were near the same so i am pleased that i stayed with you it is also good to no that you can speak to some one as a lot of companies now is all automated at least dial direct thy are only a phone call away and you get your policy sent through the post. Thank you.”

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Posted 3 months ago

“No problems but have not had to make a claim Renewal price was reasonable and easy”

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Posted 3 months ago

“Very please with Dial Direct Excellent service”

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Posted 3 months ago

“A really good quote especially with prices going up and includes breakdown cover.”

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Posted 3 months ago

“Customer service excellent and queries dealt with quickly. Very cost effective and the majority of the packages include breakdown as standard. Highly recommend”

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Posted 3 months ago

Dial Direct is rated 4.4 based on 3,660 reviews