Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,323 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Dial Direct”

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Posted 2 months ago

“Excellent service with very good renewal price, thank you”

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Posted 2 months ago

“Friendly well informed service”

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Posted 2 months ago

“excellent service and areduction in my premium”

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Posted 2 months ago

“Although I do not automatically renew my policy, this time it was less than the previous year. This was a very pleasant surprise, so I renewed my policy.”

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Posted 2 months ago

“I renewed my car insurance at a very competitive price.”

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Posted 2 months ago

“Easy to complete my renewal and access information on line anytime I need to check anything”

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Posted 2 months ago

“Fortunately I've not had to make a claim yet, window screen only. A competitive price on my renewal was achieved, and done with ease.”

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Posted 2 months ago

“There when needed.”

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Posted 2 months ago

“Very efficient, informative and easy to communicate.”

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Posted 2 months ago

“Renewing my car insurance was quick and easy over the phone, well pleased with the price…”

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Posted 2 months ago

“Excellent service again at renewal time. Made the minor changes we requested easily and quite straightforward. Nice to talk to a human”

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Posted 2 months ago

“Great service, very helpful and amazing prices.”

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Posted 2 months ago

“Easy to renew and price was comparable to other insurers.”

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Posted 2 months ago

“My renewal quote was lower than last year, great thank you for an excellent service 👍”

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Posted 2 months ago

“Dial Direct provided an acceptable renewal quote allowing me to quickly renew without the “usual” time wasting games!”

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Posted 2 months ago

“Brilliant so easy to renew and for a welcome change in this world the cost of my insurance dropped.”

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Posted 2 months ago

“Massive reduction on last year’s premium.”

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Posted 2 months ago

“Everything was so simple to do and the person i spoke to was very helpful with any questions i had thanks very pleased 👍🏼”

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Posted 2 months ago

“The newal was cheaper than ANY quotes I got from the comparison websites . Simple to renew , just how it should be . Well done dial direct 👍 .”

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Posted 2 months ago

Dial Direct is rated 4.3 based on 3,323 reviews