Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,245 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,245 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service all round”

Helpful Report

Posted 1 month ago

“My second year with dial direct and once again I found them the cheapest after going through different insurance options”

Helpful Report

Posted 1 month ago

“Very competitive price and a reduction from the renewal price last year wich made me very happy”

Helpful Report

Posted 1 month ago

“I have been with DialDirect for a few years now, and find they always give very competitive prices. The customer service people, are always friendly and polite, nothing is too much trouble.”

Helpful Report

Posted 1 month ago

“Have been with dial direct for several years. My quote for this year was very competitive. Not the cheapest but I believe the best combination of price and features for my purpose. Thank You”

Helpful Report

Posted 1 month ago

“My second year with Dial Direct and while not the cheapest quote it was competitive,and i was impressed with the person i dealt with on the phone.”

Helpful Report

Posted 1 month ago

“Efficient and easy enough to get good cover ,thankyou.”

Helpful Report

Posted 1 month ago

“Competitive price, good communications, renewal easy - would recommend to others”

Helpful Report

Posted 1 month ago

“My premium was a little lower than expected, smooth renewal, 3 years with Dial Direct now.”

Helpful Report

Posted 1 month ago

“Renewal was notified to me early on in the month and the premium was acceptable and very competitive therefore I confirmed renewal of the policy for the forthcoming year and was sent the necessary paperwork to complete the mattter”

Helpful Report

Posted 1 month ago

“Definitely happy with your service Cheers for another year Keep it up John Nevin Newark upon Trent”

Helpful Report

Posted 2 months ago

“The whole service ,made me happy”

Helpful Report

Posted 2 months ago

“we had a issue, but it was sorted out in the end now all good”

Helpful Report

Posted 2 months ago

“Very quick and easy all so a good price”

Helpful Report

Posted 2 months ago

“Brilliant price this year very happy”

Helpful Report

Posted 2 months ago

“Competitively pricing for good cover including breakdown.”

Helpful Report

Posted 2 months ago

“Great service easy to set up”

Helpful Report

Posted 2 months ago

“Customer service were excellent very professional and offered me a reasonable price”

Helpful Report

Posted 2 months ago

“Outstanding very helpful in my recent claim.”

Helpful Report

Posted 2 months ago

“Extremely easy to contact access documents and fab prices.”

Helpful Report

Posted 2 months ago

Dial Direct is rated 4.3 based on 3,245 reviews