Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with dial direct for several years. Lovely customer service”

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Posted 2 months ago

“Just renewed for second year - I haven’t had to claim but the service is excellent with regular contact regarding payments and other admin. You always know where you are and what to do in an emergency.”

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Posted 2 months ago

“Very helpful. best insurance company I have been with. Have renewed with them. Can’t beat the price. Support team are very helpful when I had a problem they were understanding and helped instead of cancelling etc.”

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Posted 2 months ago

“EVERYRHING IT S FINE , THANK YOU SO MUCH”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“I’ve been with Dial Direct for 2 years now, both times my car Insurance has been cheeper than the previous year and the comparison web site I’m on to give me alternative companies”

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Posted 3 months ago

“Competitive pricing, no fuss renewal”

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Posted 3 months ago

“Easy to speak to someone, who explained my options clearly, and put my mind at rest. Insurance pay out from third party "at fault" driver resolved very quickly with very little involvement needed from myself.”

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Posted 3 months ago

“Best quote for second year running. Good service online. Added bonus of rac membership for the year.”

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Posted 3 months ago

“Access by phone which is handy if your not computer literate, a good price on renewal , unlike other insurers, and a polite friendly team”

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Posted 3 months ago

“Really pleased with the service and quotes from Dial Direct. I was involved in a non fault accident over two years ago. My son contacted them while I was still in hospital and they were brilliant. On realise from hospital I had a solicitor dealing with the case and a company dealing with the valuation of my vehicle. I can't praise them up enough.”

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Posted 3 months ago

“Always efficient ,helpful and give sensible quotes for renewal . I have no problems with this Company and have recommended them to all my family and friends .”

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Posted 3 months ago

“The best insurance i have ever had very pleased with the service you provide thank you”

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Posted 3 months ago

“Good service very good price. Staff most helpfull Thank you”

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Posted 3 months ago

“This is my second year for car insurance and happy with renewal price not inflated like some who take you for granted.also good communicatiom”

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Posted 3 months ago

“Very competitive price and excellent helpful staff.”

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Posted 3 months ago

“Very friendly and helpful, and always great price!”

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Posted 3 months ago

“Competitive prices and very easy to contact and liaise with”

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Posted 3 months ago

“Very easy to renew car insurance at a very good price”

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Posted 3 months ago

“Good service and quick action to renew insurance at attractive price.”

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Posted 3 months ago

Dial Direct is rated 4.3 based on 3,583 reviews