Dial Direct Reviews

Name: Dial Direct
Rating: 4.30

4.3 Rating 3,048 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,048 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewal process simple. Good price. Someone is always available should you have any queries.”

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Posted 2 months ago

“Easy to deal with. Good price.”

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Posted 2 months ago

“I received my renewal ,rang them and the gentleman helped me quickly with a query and sorted the insurance out quickly”

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Posted 2 months ago

“Great service very happy as my quote was cheaper than last year and RAC cover”

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Posted 2 months ago

“I am delighted to have not had to contact Dial Direct so it is a little hard to say how efficient they are in an emergency. But I do know that this year my premium went down, that’s a very good reason for me to remain with Dial Direct.”

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Posted 2 months ago

“Great service, great price what more can i say”

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Posted 2 months ago

“Dial direct make it so easy , and car insurance a lot cheaper this year”

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Posted 2 months ago

“Paid less than last year and easy to arrange”

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Posted 2 months ago

“Would recommend using, good prices, easy to navigate app.”

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Posted 2 months ago

“It was simple to renew my car insurance. A great price for it too the comparison between other companies were much higher than the one I received from Dial Direct. Would recommend you to my friends too.”

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Posted 2 months ago

“No messing looking for prices fair price everytime instant renewal Fortunately I have had no reason to make any claims”

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Posted 3 months ago

“Cheap insurance”

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Posted 3 months ago

“Easy to join and flexible”

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Posted 3 months ago

“As always no problems and easy to use.”

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Posted 3 months ago

“Easy to use”

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Posted 3 months ago

“I have been a customer with you for a few years now and the service you provide is excellent. The price you charge for my car insurance policy and the cover provided cannot be beaten in my opinion. Keep up the good work.”

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Posted 3 months ago

“This is my first renewal with Dial Direct & I'm absolutely delighted with the price I've accepted, I will certainly stay with Dial Direct if they look after my interests in this way, thanx Paul.”

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Posted 3 months ago

“This is my 2nd year with car insurance. Great renewal price, dropped considerably. Thank you!”

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Posted 3 months ago

“Call handler was very helpful and pleasant.”

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Posted 3 months ago

“Very happy, customer service very good,paperwork not complicated”

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Posted 3 months ago

Dial Direct is rated 4.3 based on 3,048 reviews