Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,245 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,245 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DD provided a competitive renewal quote so all good.”

Helpful Report

Posted 2 months ago

“Really pleased as my quote was slightly less than what I paid last year.”

Helpful Report

Posted 2 months ago

“I had a very favourable renewal quote which was hardly any difference from the previous year”

Helpful Report

Posted 2 months ago

“Good price. Like last year and good service thank you”

Helpful Report

Posted 2 months ago

“Last year I had to use the rac and they really helped me. This year at renewal the price remained competitive so I could stay with you, Up to now after a year and a bit everything seems ok. And I can call you on the telephone... an English person When I had to change my car the process was easy and seamless, My other insurance insisted on giving me up to 6 months driving abrourd even though I have no passport.. yes silly I.know... You offer somthing usefull to me ,, RAC... I like dial direct insurance 😎”

Helpful Report

Posted 2 months ago

“They give really reasonable quotes for my BMW Z3. This years quote was less than last year and it includes breakdown cover. Highly recommend them !”

Helpful Report

Posted 2 months ago

“Great price and good customer service”

Helpful Report

Posted 2 months ago

“Price didn't deviate too much from previous year,all good. Easy to deal with,would recommen.”

Helpful Report

Posted 2 months ago

“Very easy and pleasant staff”

Helpful Report

Posted 2 months ago

“Great price for my insurance.”

Helpful Report

Posted 2 months ago

“Insurance costs went down”

Helpful Report

Posted 2 months ago

“Great renewal price, been with Dial Direct for four years so why would I want to go elsewhere. Also great customer service. Highly recommend.”

Helpful Report

Posted 2 months ago

“You we’re cheaper than other companies, was quick & easy to sign up .”

Helpful Report

Posted 3 months ago

“all worked well”

Helpful Report

Posted 3 months ago

“Great cover at a good price”

Helpful Report

Posted 3 months ago

“Excellent service and great renewal price! Been with them for four years, would definitely recommend to anyone.”

Helpful Report

Posted 3 months ago

“Year number three with Dial Direct or is it four 🤔 Excellent customer communications and easy to deal with. Prices are great, yet another year with lower quote on renewal”

Helpful Report

Posted 3 months ago

“Dial Direct managed to reduce my renewal with them. I gave them a quick call and they beat the cheapest price i could find on the comparison site. Was good customer service and it didnt take long to get through to speak to someone. So cant find any fault. thank you.”

Helpful Report

Posted 3 months ago

“Good communication, affordable prices, Happy with price and renewed for another year.”

Helpful Report

Posted 3 months ago

“Renewal was very smooth and efficient. Have stayed with this company because it's so easy to deal with and very competitive with others thank-you.”

Helpful Report

Posted 3 months ago

Dial Direct is rated 4.3 based on 3,245 reviews