Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,483 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,483 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to get a quote and get the job done. Great company.”

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Posted 3 months ago

“I find Dial Direct app straight forward to use and when needing assistance easy to talk with and willing to help.”

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Posted 3 months ago

“Sent over quote early and reduced the premium”

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Posted 3 months ago

“Doing very well thank you”

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Posted 3 months ago

“Straight forward and easy to use”

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Posted 3 months ago

“I was very pleased with the competitive price for my car insurance and the very efficient service. many thanks”

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Posted 3 months ago

“A real good car insurance company Easy to deal with and didn’t try to rob me like the big companies Happy for a decent renewal 👍”

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Posted 3 months ago

“Been with Dial Direct several years now good service fair prices on car insurance any forms etc very easy to understand compared to other companys would recommend Dial Direct”

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Posted 3 months ago

“Great insurance keeps going down every year missed one payment through money trouble was very fair with me will continue to insure with them”

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Posted 4 months ago

“Second year I'm with them for my car insurance. have I found with other insurance policies I've had they've always been more than the year before. Dial Direct made me happy as the price was lower.”

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Posted 3 months ago

“Fabulous and a wonderful premium price this year. Staff help full and friendly on the phone. Many thanks.”

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Posted 3 months ago

“Dial direct has provided excellent deals and they are very helpful.”

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Posted 3 months ago

“At a time of ever increasing insurance costs Dial Direct have insured my vehicle at a considerably lower premium than that of last year. As far as making a claim is concerned, I can not comment as I have never had to do so.”

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Posted 3 months ago

“Good price for my policy with all the cover I need hassle free and very easy to renew”

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Posted 4 months ago

“Excellent service - price lower than comparison sites and really quick and efficient process.”

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Posted 4 months ago

“Best company for car insurance that I have ever dealt with..excellent price”

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Posted 4 months ago

“Sensible quote. Thank you.”

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Posted 4 months ago

“hi, really happy with my policy, as it was cheaper then last year, i just hope i can remain with you, in 2026, with i reasonable monthly prem thank you dial direct..”

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Posted 4 months ago

“Kept the price down I would be happily stick with you as long as you not gradually raising the price every year like Direct dial did it to me for years until I had noticed it 🥲”

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Posted 4 months ago

“A very professional and friendly company. Easy to deal with and all payments explained.”

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Posted 4 months ago

Dial Direct is rated 4.3 based on 3,483 reviews