Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,631 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,631 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple straightforward , would recommend them for service and price .”

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Posted 3 months ago

“Among auto insurance companies, few maintain last year's premiums, but Dial Direct did so. Furthermore, they made renewal simple and straightforward.”

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Posted 3 months ago

“Renewed with them this year again as the premium was better than other insurers. They have be brilliant all year round and I would highly recommend them to other customers.”

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Posted 3 months ago

“Have always had great dealings with Dial Direct”

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Posted 3 months ago

“Renewal went really smoothly 3 years now”

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Posted 3 months ago

“Great service, terrific cover and amazing price. Says it all.”

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Posted 3 months ago

“I have been with Dial Direct I think 3 years now and never had any problems at all in fact this year had a nice surprise my insurance had gone down by £13”

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Posted 3 months ago

“I had my first ever claim last October which was no fault as I wasn't in my car at the time. Everything ran like clockwork and I was at all times treated with courtesy and helpfulness. Having never had a claim before I really didn't know what to expect but DialDirect surpassed all my expectations, so much so I renewed my policy in January without any hesitation. Well done to you all.”

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Posted 3 months ago

“My monthly payments has been reduced this month I am so happy”

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Posted 3 months ago

“Been a long standing customer of Dial Direct. Straight forward and simple car insurance and cost effective.”

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Posted 4 months ago

“Easy to get a quote,competitive rates, helpful customer service.Would recommend.”

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Posted 4 months ago

“Good service & price…”

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Posted 4 months ago

“Quote this year was cheaper than what i paid last year - made me very happy :)”

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Posted 4 months ago

“Good Customer Service. Pleasant people to deal with”

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Posted 4 months ago

“Very easy to talk to staff, and best deal going”

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Posted 4 months ago

“You have kept me informed about my insurance”

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Posted 4 months ago

“Renewed for second year , very happy with quote and added bonus of RAC membership”

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Posted 4 months ago

“Had an Accident the other not my fault. Customer service have been excellent everything has been moving very fast to get the matter sorted . So very pleased they way everything in moving thank to all involved..”

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Posted 4 months ago

“I have been with dial direct for several years. Lovely customer service”

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Posted 4 months ago

“Just renewed for second year - I haven’t had to claim but the service is excellent with regular contact regarding payments and other admin. You always know where you are and what to do in an emergency.”

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Posted 4 months ago

Dial Direct is rated 4.4 based on 3,631 reviews