Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,486 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,486 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The good thing about this company is that at renewal time the price has only gone up a little bit. Obviously they are wanting to keep their regular customers. When in contact they have always been very helpful.”

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Posted 5 months ago

“Value for money , competitive prices”

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Posted 5 months ago

“I was very happy with the quote i got, so that made it easy to renew with the automated policy Thank You”

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Posted 5 months ago

“Excellent value for money .”

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Posted 5 months ago

“everything made straightforward and easy”

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Posted 5 months ago

“Dealt quickly with a claim and reasonable premium”

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Posted 5 months ago

“Good company and fair price happy with your service”

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Posted 5 months ago

“No stress.Easy to renew.Great value.”

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Posted 5 months ago

“Easy dealing all sorted”

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Posted 5 months ago

“1st class company”

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Posted 5 months ago

“Happy with a competitive price”

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Posted 5 months ago

“Great sevice..great prices..very helpful. Satisfied with every aspect of this company”

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Posted 5 months ago

“Never had any issues with Dial Direct , the quotes have always been really good value”

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Posted 5 months ago

“Prompt professional competitively priced”

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Posted 5 months ago

“Good sevice .Polite not more you can say.Thanks.”

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Posted 5 months ago

“All done clearly on line”

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Posted 5 months ago

“Good price good Service . Thank you.”

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Posted 5 months ago

“The dial direct team has secured me a brilliant deal on my renewal insurance. Upside; great service and response over the phone. Downside; no response to emails when requesting information on mailed renewal quote.”

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Posted 5 months ago

“Really good price and painless renewal”

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Posted 5 months ago

“Easy to renew and always the best price. I have no hesitation in recommending Dial Direct.”

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Posted 5 months ago

Dial Direct is rated 4.3 based on 3,486 reviews