Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great insurance keeps going down every year missed one payment through money trouble was very fair with me will continue to insure with them”

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Posted 5 months ago

“Second year I'm with them for my car insurance. have I found with other insurance policies I've had they've always been more than the year before. Dial Direct made me happy as the price was lower.”

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Posted 5 months ago

“Fabulous and a wonderful premium price this year. Staff help full and friendly on the phone. Many thanks.”

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Posted 5 months ago

“Dial direct has provided excellent deals and they are very helpful.”

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Posted 5 months ago

“At a time of ever increasing insurance costs Dial Direct have insured my vehicle at a considerably lower premium than that of last year. As far as making a claim is concerned, I can not comment as I have never had to do so.”

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Posted 5 months ago

“Good price for my policy with all the cover I need hassle free and very easy to renew”

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Posted 5 months ago

“Excellent service - price lower than comparison sites and really quick and efficient process.”

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Posted 5 months ago

“Best company for car insurance that I have ever dealt with..excellent price”

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Posted 5 months ago

“Sensible quote. Thank you.”

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Posted 5 months ago

“hi, really happy with my policy, as it was cheaper then last year, i just hope i can remain with you, in 2026, with i reasonable monthly prem thank you dial direct..”

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Posted 5 months ago

“Kept the price down I would be happily stick with you as long as you not gradually raising the price every year like Direct dial did it to me for years until I had noticed it 🥲”

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Posted 5 months ago

“A very professional and friendly company. Easy to deal with and all payments explained.”

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Posted 5 months ago

“The whole experience was simple! I rang to see if Dial Direct could match a much cheaper quote that I got online, they did and I was thrilled 👌🏼 The telephone agent was friendly and polite and went the extra mile. Great service all round.”

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Posted 5 months ago

“Very easy to renew my policy after checking various prices I decided to stay with who I know. Easy to check my policy online and you’d company to deal with b thank you”

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Posted 5 months ago

“Good communications and very good price”

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Posted 5 months ago

“The cheapest Company to give me the cover I wanted for my car insurance. Easy to check cover online at any time.”

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Posted 5 months ago

“Easy access, helped me with a parking problem in Walthamstow.”

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Posted 5 months ago

“What's not to like, they are a great company giving very good quotes, I bought my first Insurance with them last year and have stayed with them again this year, thank you Dial Direct !”

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Posted 6 months ago

“They honour my loyalty by continuing to give me the most competitive quote in the marketplace.”

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Posted 6 months ago

“Very good. I have renewed my car insurance for the coming year. No problems. Thank you.”

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Posted 6 months ago

Dial Direct is rated 4.3 based on 3,583 reviews