Dial Direct Reviews

Name: Dial Direct
Rating: 4.30

4.3 Rating 3,048 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,048 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good renewal price for car”

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Posted 6 months ago

“A very competitive premium”

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Posted 6 months ago

“Renewal was cheaper than last year, also cheaper than go compare. And a great Web page to charge things 👍”

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Posted 6 months ago

“Direct Dial gave me a reasonable and competitive renewal quotation and they were very helpful, polite and understandable on the telephone when I renewed.”

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Posted 6 months ago

“Reliable and affordable”

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Posted 6 months ago

“Excellent service and pricing”

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Posted 6 months ago

“Always friendly”

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Posted 6 months ago

“Supper customers service, even when you have an accident they are realy helpful.”

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Posted 6 months ago

“Very happy with the price and ease to renewing my policy. I now have two vehicles with you company and maybe a third vehicle in the future.”

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Posted 6 months ago

“Been with Dial direct for a few years, check on comparison sites every year, yet to find a company with a better offer to match Dial direct. Would recommend to anyone.”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“As a 79 year old driver i have for the past two years had my car insurance with Dial Direct and found them to be as good if not better than most insurance companies they are easy to deal with and the insurance quote was to my satisfaction 5 star al round.”

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Posted 6 months ago

“Most Insurance companies actually advise one to "look around" Which I'm sure most of us do for a better deal. However, this year I couldn't be bothered , and guess what!!! They renewed and it was a better quote than I could find anywhere 👍👍 At last Someone who REWARDS LOYALTY Thankyou Dial Direct 😇👍👍”

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Posted 6 months ago

“This year the premium was lower than last for the same cover. All paperwork came on time very pleased with service Never had to claim so unable to comment on that side of the service”

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Posted 6 months ago

“Your quote was very good, so i renewed policy again.”

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Posted 6 months ago

“Excellent service, Very happy with Dial Direct, Highly Recommended Xxxxxx”

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Posted 6 months ago

“The best insurance company 👌”

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Posted 6 months ago

“I am impressed and have stayed with Dial Direct for another year”

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Posted 6 months ago

“The lady I was talking to was outstanding and very professional. We managed to get the renewal lower. I’m very impressed with the process and that’s why I’ve stayed with Dial Direct.”

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Posted 7 months ago

“Easy to use but did ask for my documents via hard copy never got them apart from that good service”

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Posted 7 months ago

Dial Direct is rated 4.3 based on 3,048 reviews