Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,395 Reviews

84 %

of reviewers recommend Dial Direct

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Metrics

4.3

Based on 3,395 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with DialDirect for a few years now, and find they always give very competitive prices. The customer service people, are always friendly and polite, nothing is too much trouble.”

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Posted 4 months ago

“Have been with dial direct for several years. My quote for this year was very competitive. Not the cheapest but I believe the best combination of price and features for my purpose. Thank You”

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Posted 4 months ago

“My second year with Dial Direct and while not the cheapest quote it was competitive,and i was impressed with the person i dealt with on the phone.”

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Posted 4 months ago

“Efficient and easy enough to get good cover ,thankyou.”

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Posted 4 months ago

“Competitive price, good communications, renewal easy - would recommend to others”

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Posted 4 months ago

“My premium was a little lower than expected, smooth renewal, 3 years with Dial Direct now.”

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Posted 4 months ago

“Renewal was notified to me early on in the month and the premium was acceptable and very competitive therefore I confirmed renewal of the policy for the forthcoming year and was sent the necessary paperwork to complete the mattter”

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Posted 5 months ago

“Definitely happy with your service Cheers for another year Keep it up John Nevin Newark upon Trent”

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Posted 5 months ago

“The whole service ,made me happy”

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Posted 5 months ago

“we had a issue, but it was sorted out in the end now all good”

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Posted 5 months ago

“Very quick and easy all so a good price”

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Posted 5 months ago

“Brilliant price this year very happy”

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Posted 5 months ago

“Competitively pricing for good cover including breakdown.”

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Posted 5 months ago

“Great service easy to set up”

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Posted 5 months ago

“Customer service were excellent very professional and offered me a reasonable price”

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Posted 5 months ago

“Outstanding very helpful in my recent claim.”

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Posted 5 months ago

“Extremely easy to contact access documents and fab prices.”

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Posted 5 months ago

“Stress free automatic renewal at a reasonable premium. No complaints”

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Posted 5 months ago

“Stayed with Dial Direct because quote for this year was cheaper than last year.”

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Posted 5 months ago

“Excellent price this year. The gentleman who took my call was excellent, he was friendly, knowledgeable and rang me back twice due to my poor signal .I get everything for such a cheap price and don't get charged for a paperwork copy. Definitely give them go they are brilliant”

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Posted 5 months ago

Dial Direct is rated 4.3 based on 3,395 reviews