My renewal date my card details had changed so I got a letter to say insurance is declined call before date to make payment or face cancellation, when I called to make payment he was so rude on the phone and started saying next time if you don't change your card details there will be a 20 pound chare which I am letting you off this time in a rude tone,I apologised but do you think it was worth 20pounds to talk me down,and another thing I have not received an email to say thank you for renewing and this payment is received.
3 years ago
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