Since an accident on 31 Jan 2022 I am still awaiting the repair of my car, ostensibly due to the non-availability of a spare part. Over the course of the last six months I have been given numerous abortive delivery dates, the lastest of which is 24 September 2022. This is an unsupportable and ludicrous situation. Even if the part is delivered as promised (on past performance I have little confidence that it will be) that will be eight months during which I have been without my vehicle. A touted benefit of the policy : “Courtesy car whilst an approved repairer fixes your car (subject to availability)” seems not to be worth the paper it is printed on, since after six months no replacenent vehicle has been forthcoming. It appears to me that Dialdirect was happy to abrogate its responsibilities under terms of the contract being content to leave me in the hands of un unresponsive underwriter and repair organisation. I am now considering taking legal advice on this matter in an attempt to expedite a resolution.