Contact with the latest agent was excellent because it identified that my previous contact reporting a claim has not progressed satisfactory.
I reported a third party insurer admitting liability of my accident it appears this fact has not been recorded at Direct Line even though I forwarded the third party letter admitting liability. I am also waiting the return of my £250.00 excess payment which should have been paid by the third party insurer.
2 years ago
Dial Direct has a
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