Was charged a £20 failed payment charge when I first signed up with them when they tried to take a payment too early from my account this was then took off my account however when I went to renew with them I then got told it had been revoked after explaining again why it was on there they then said it would be took off again I received an email to contact then to which I was told it wasn’t a failed payment charge but an admin fee. Clearly states on policy failed payments £20 and admin fees are £25. I’ve now raised a complaint and awaiting the decision but if I new it would of took this much of my time in phone called and emails I would not of renewed my policy with them.