Dial Direct - Contractor - Damaged - our property. Dial Direct and affiliates ARAG - have not accepted liability for the contractor damaging our home. Furthermore, they have been dishonest by deliberately with-holding vital information from us and have got us to jump through hopes as it were to provide them with information which they had no intention of using. They now want us to pay for an access of £350. on damage which was not caused by us, along with us facing future premiums. This is the most dishonest & unethical company I have the misfortune of dealing with. I'm still awaiting Ann McEntee - to contact me about the unethical code of practice Dial Direct has. DO NOT USE THIS COMPANY - It looks like they have people in place that writes them FAKE reviews.