Had the worst experience ever with Elephant Insurance (owned by Admiral). After we were involved in a crash, their "investigator" failed to get CCTV footage that showed the other driver was liable. They then said that their investigation was based on photos both drivers supplied and Google Maps. Despite being told that as their was no CCTV footage that both drivers would be held liable, Elephant then rolled over and said that I was fully liable, rather than sharing equal responsibility because the other driver was claiming more money - all because they took over 30 days to get the CCTV footage, by which point it had been erased. Would advise you steer clear of Elephant and any of the Admiral insurance groups.
5 years ago
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