Just don't even bother they have awful customer service I have not long lost my partner and I have enough to do with paper work but the pressure they give you to send stuff in was awful they bumped my policy up from £600 to £1200 as I thought I had Ncb they said they left me a voicemail to let me know but no such thing !! It's only that I asked for the final payment that I found out this ridiculous price and the women speak down to you so just don't waste your time and effort with this so called company ????????I have experienced much nicer customer service regarding my needs