absolutely disgusting service. they made an error on my policy stating i had taken a policy out with them on a provisional liscence, even though it was their error! i sent numerous poictures and proof of my liscence and no claims, yet the error wasnt picked up they then tried to take a years no claims discount off me due to this. it took numerous phone calls and a phone call from a very helpful lady at me new insurance to ring them to confirm i had 3 years no claims. NEVER USE THIS COMPANY! God knows what would have happened if i had ever needed to claim with them!