Where to begin this company is an absolute joke. I was involved in an accident in July that was not my fault as I was reversed into. This resulted in my car having a cracked grill and bumper. It took the garage 5-6 weeks to repair my car. When my car came back it looked brand new. Perfect I thought, nope. A week or two later the wheel falls off. Luckily I was driving slow on the back roads so no one was hurt. Two weeks have passed almost three and my car is lying in the garage gathering dust. Wqit half an hour on the phone only to get hung up on. They pass me through to Aviva or Vizion network. Vizion network are meant to manage the body repair shop. They don't. They all blame each other. They hang up on you. I have no car. Not been given a courtesy car. They are blaming the garage for this. joke of a company. If I cpuld leqve no stars I would. I will be taking this further...