Kirsty H
Over 6 months and I'm still waiting for my car to be fixed!! I have had no communication from anyone regards to the accident/claim I've had to do their Job for them and have spend hours of my time sitting around phoning people and chasing up what is happening with my car to be told it will get done when it gets done. After last speaking to them in July chasing things up I rang Friday to be called a liar about phone calls and that the garage had tried to contact me several times to book my car and only once did they try which I answered but no one on the other end of the phone after 3 minutes. And now they have switched where my car is getting repaired so now I'm back at square 1 and have no idea where I stand and when I'm car is going in and it's 26 weeks since someone crashed into my car. This company and vizion are a joke and are quite fond of putting the phone down on you when you've waited on the phone for over 30 mins! Don't go with them.
1 year ago
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General Accident has a 3.0 average rating from 571 reviews

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