This company wants shutting down they are nothing but a bunch of thieves. They answer to nobody and get away with it because its big GA.i had moron crash into me while parked and drove off this was in November 2022 . He was caught by a witness and the case was settled in court. I have still not received my excess money when the car was repaired in December. I have had no contact from general accident whatsoever from day one except to contact their solicitors carpenters who are also a disgrace. They don't answer the phone or reply to emails. Until I read these reviews I thought it was just me I'm flabbergasted how many people have been scammed. Where is the financial conduct authority hiding not fit for purpose I even contacted the financial ombudsman who said it could be six months to get a reply. It seems to me they all s### in the same pot FRAUDS.stay well clear