Horrendous company - Do Not Buy Insurance From General Accident Trying to contact them on the number they provided for two days in row. On every attempt I get an auto response asking me to hang up and try again later as all their operators were supposedly busy. They sell insurances to customers with a false pretence and then leave customers to keep trying to call them in order to sort out their insurances. They have one start review on most reviews sites including TrustPilot and the way they treat their customer especially when you have to make a claim is horrendous. This is basically like not having an insurance. Apparently they are part of Aviva so Aviva must be just as bad to associate themselves with companies such as General Accident. I am now planning to lodge a complaint with their two services regulators; the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA).