Anonymous
Great initially. Had my car written off by someone who wouldn't admit liability. Paid my £300 excess with the understanding I would get it back when they made a full recovery from third party insurers. Two years down the line, I can't get my excess back. By the tone of voice of the person I spoke to today, he didn't believe I'd actually physically paid an excess and are not giving me my money back. Won't go with them again. Would rather pay more for a better customer service. Pay peanuts, get monkeys springs to mind.
5 years ago
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General Accident has a 3.0 average rating from 561 reviews

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