Avoid like the plague,they tried to access my bank account via automatic renewal which I didnt give permission for, then when I told them this and that I had renewed my insurance with a company that was cheaper they have gone on to harass me for an £80 exit administration fee for leaving them bare in mind I paid the full years insurance in a one off payment, I will not be paying them anything and they can persue till they are blue in the face they have an email telling them so, so I advise anyone to be careful and read their T&Cs (Traps & Catch outs) and steer well clear, incidentally they are part of the Admiral Group like all motor insurance they are a necessary evil by law.