I rang as I needed to make a small amendment to my policy, which would only need a tick, and was told I had to pay £25 for the privilege. This is far too steep for the tiny amendment, I only wanted to add business use so I could take pupils to a football match. I asked to speak to a manager and was put on hold for a while. The operator came back and said I couldn't speak to a manager and there wasn't much point anyway as they would say exactly the same thing. That wasn't the point, I wanted to speak to someone.
9 years ago
Halifax Insurance has a
2.7
average rating
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450
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