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Halifax Insurance Reviews

2.7 Rating 456 Reviews
43 %
of reviewers recommend Halifax Insurance
2.7
Based on 456 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Email:

security@halifax.co.uk

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Anonymous
Anonymous  // 01/01/2019
Xwaxt has made it simpler for our team to stay on top of ongoing projects. Having our work organized helps everyone understand what needs attention.
Halifax Insurance 5 star review on 21st August 2026
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Posted 3 weeks ago
Xwaxt has made it simpler for our team to stay on top of ongoing projects. Having our work organized helps everyone understand what needs attention.
Helpful Report
Posted 3 weeks ago
Xwaxt has made it simpler for our team to stay on top of ongoing projects. Having our work organized helps everyone understand what needs attention.
Helpful Report
Posted 3 weeks ago
A serious security breach left my account restricted and €1,200,450 worth of assets at risk. I spent weeks trying to resolve the issue on my own, but each attempt only led to more delays and uncertainty. When I finally reached out to Elizabeth, everything changed. She quickly assessed the situation, identified the root of the problem, and took immediate action to secure my account. Her approach was both professional and reassuring, and she made sure I understood every step along the way. What once felt like a hopeless situation became structured and manageable. Thanks to her expertise and dedication, my account was restored and better protected than ever before.
Halifax Insurance 1 star review on 28th March 2026
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Posted 5 months ago
A serious security breach left my account restricted and €1,200,450 worth of assets at risk. I spent weeks trying to resolve the issue on my own, but each attempt only led to more delays and uncertainty. When I finally reached out to Elizabeth, everything changed. She quickly assessed the situation, identified the root of the problem, and took immediate action to secure my account. Her approach was both professional and reassuring, and she made sure I understood every step along the way. What once felt like a hopeless situation became structured and manageable. Thanks to her expertise and dedication, my account was restored and better protected than ever before.
Helpful Report
Posted 5 months ago
A serious security breach left my account restricted and €1,200,450 worth of assets at risk. I spent weeks trying to resolve the issue on my own, but each attempt only led to more delays and uncertainty. When I finally reached out to Elizabeth, everything changed. She quickly assessed the situation, identified the root of the problem, and took immediate action to secure my account. Her approach was both professional and reassuring, and she made sure I understood every step along the way. What once felt like a hopeless situation became structured and manageable. Thanks to her expertise and dedication, my account was restored and better protected than ever before.
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Posted 5 months ago
I phoned and discussed Insurance and found the Assistant well informed and helpful
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Posted 1 year ago
stop online stuff you might end up losing your savings. in case you are already a victim, kindly reach out or file a complaint to wiki at [ wikihelpdesks@ gmail. com] pls please shear to help others. what s a pp live chart +1 319 429 9396
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Posted 1 year ago
This platform is a total scam, built to steal people’s hard-earned money. I lost $206,888 in just one month. Fortunately, I found Mrs Bruce Nora Recovery, and they helped me recover all my funds last week. email :: bruce nora 254 {@} gmail . com Whatsapp :: +1 ( 3 1 8 ) 3 1 9 4 6 2 0.
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Posted 1 year ago
I’m still amazed by the outstanding service I received from Olivia Trader after falling victim to a devastating Bitcoin scam. At one point, I thought all hope was lost, but thanks to their expertise, I was able to recover an incredible 1 million dollars. A colleague had recommended Olivia Trader, and I’m forever grateful for their help. From the very first consultation to the successful recovery, their professionalism, efficiency, and dedication were unmatched. If you’ve been scammed, don’t give up hope. The experts at Olivia Trader can assist you in getting your funds back. Reach out to them at ** oliviatrader 44 at gmail . c o m ** if you need help recovering lost money. WhatsApp +1 423 ---- 248----2140.
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Posted 1 year ago
They closed suddenly without notice while there's balance of 80000 dollars ! Now they don't allow trading or more than that, asking me to open a new account !! What about my money !!! I am currently working with '' wikihelpdesks ﹫gmaℹ️l com " for assistance to help get my funds back
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Posted 1 year ago
Purchased because low priced
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Posted 1 year ago
Home insurance went up by 50% despite no changes to the policy. Let the policy lapse by 2 day (ran out on a sat, called on the Monday). Waited for 28 mins for them to answer only to be told I now had to the new customer desk. 30 mins waiting for some one to pick up.
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Posted 1 year ago
They take your money but never pay a claim ,I've issued 2 claims 1 for rotten wood floor due to f reezer break down and hole in my ceiling and house smells of damp due to leak from roof On both occasions I've virtually been accused of fraud AVOID
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Posted 1 year ago
Canceled buildings and contents insurance due to moving house. Charged a penalty for leaving before the 12 month term. Paid online, first transaction said it hadn't gone through so paid again.This morning 2 amounts of £46.77 gone from my bank. Spke to Halifax who insist they only have received one transaction of £46.77. Spoke to the bank who confirmed that two transactions of £46.77 had been taken and gave me times and transaction references. Rang Halifax back with this info and they said that they can not help me and can not refund one of the transactions! How can a company operate in this way. My money has left my bank twice but Halifax insist they only received on transaction!!! 1 hour of my time wasted on their total incompetence. Both women who I spoke to were hopeless, it was like "the computer says no " sketch on Little Britain.
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Posted 2 years ago
They are the best insurance policy that I have witness with promt response when call and keeping good communication with client while abroad. I will definitely recommend this insurance policy for anyone travelling abroad on holiday. You can't go wrong with them, talking from experience am very lucky to have them at hand.
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Posted 2 years ago
Absolute joke....Avoid !! Do not insure with them.
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Posted 2 years ago
I have been with Halifax for over 18 year, they travel insurance is a disappointment. I am planning to move to another bank for a better and transparent policies.
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Posted 2 years ago
Very comprehensive and reassuring
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Posted 2 years ago
Terrible! Happy to take over £1000 a year for past 15 years but can’t even answer the phone or reply to messages and emails. Having read other reviews I’m not alone. Moving companies next year.
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Posted 2 years ago
Halifax Insurance is rated 2.7 based on 456 reviews