Storm damage to my front room and ceiling needed replaced. Surveyor came out and implied my wife had to t ale the cash which was significantly less then it would have been to repair. Eventually got that overturned and got the insurance to repair it. My furniture had to be taken away and cleaned and stored until job was complete and I took pictures of furniture prior to uplift to ensure everything was recorded. On job completion and furniture returned my 2 leather settees were not scratched, standard lamp was snapped, wooden blinds damaged, 2 coffee tables scratched and dented and coloured in to try and hide the marks, tv scratched and dented. Thousands of pounds of damage and Halifax can back and said no case to answer even with the photographs before collection and the removal men’s chit highlighting no damage on any items. Shocking, customer service shocking. I was told point blank. If your not happy go to the financial ombudsman. Do not go with this company.