We had a total power loss no hot water heating etc. which was reported at 1pm Sunday to Halifax's emergency team who have an SLA of 4 hour's after literally hours on the phone to them (you cant get through over 20 mins on hold every time) we eventually had an electrician arrive at 11.20pm on Monday night who left at 1.20am, the fault wasn't rectified until Wednesday morning we were lied to fobbed off & offered the desultory sum of £100 to cover inconvenience & loss of food in freezer. Appalling service.
6 years ago
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