I received my £50 cheque for taking out Halifax insurance, but unfortunately it was issued in my incorrect/previous name. I telephoned Halifax to advise them of my new name and change of address. They said they would cancel the cheque and reissue. I waited for the re-issued cheque to arrive but it never did. I telephoned Halifax again and they said that the cheque must have got lost, so they would cancel and re-issue again for the 2nd time. 2 weeks later and I am still waiting. This has been on-going since Feb/March.
6 years ago
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