This insurance company cold called me following my using a number of comparison sites. They advised that they could offer me a better deal over the phone. So I went for it and this is the consequences: 1st policy - they had incorrect details I had to correct 2nd Policy - Looked good and included RAC cover and adaptations for disabled payment Premium -£1200+ - Paid by Credit Card Dep. (£152 -they charge extra for cc) £1100 by DC Insurance company took more than £2500 by 6 card withdrawals Wiped out bank balance and overdraft and further - impacting on credit rating and no money Repeated calls (at premium rate) kept waiting for ages, promises made - nothing Despite ban trying to help by getting fax sent through to them BW failed to do it. Untrustworthy, don't keep promises, DO NOT BUY FROM THEM! Having to now deal with bank and will be making complaint to ombudsman. I WILL NEVER, EVER RECOMMEND THIS COMPANY TO ANYONE! Customer services, all promises but no action, once they've got your money they are gone! BE WARNED......