BE WARNED!! - AVOID AT ALL COSTS !!!!!! I filled in their website statement of facts very carefully on 02/11/16 as I have a motoring conviction and received 10 quotes ranging from £718.23 to £11,543.65 !! and naturally accepted the cheapest and paid the £718.23 in full by card. On 03/11/16 I received an urgent cancellation email saying I had'nt declared my motoring conviction ! After speaking with one of their reps. I asked to cancel before my card payment went through. I was told she would deal with it and phone me back.......guess what!!....no phone call and the payment went through on 04/11/16. I have sent emails to there admin-customer care & help address without reply. The cover I require does'nt even start until 19/11/16 but I'm sure there will be an extortionate cancellation fee for a service I have'nt even received yet !!!........presuming I do recieve reimbursement.! I only wish I had read all the 100's of negative reviews about this company on various websites earlier. I am a pensioner and can ill afford all the stress and anxiety that this company has caused me. I will update in due course YOU HAVE BEEN WARNED !!!!!!!!