BEWISER - SPEND A FEW QUID MORE AND GET A PROPER INSURANCE COMPANY .Was involved in an accident two months ago with a coach company, having only had the policy for two weeks. Third party accepted immediate responsibility and Bewiser had no involvement with the claim, and understandably weren't interested or needed (though they were later very interested when it came to withholding my premium). Within two weeks the third party had paid out for my car & compensated me for injuries. Spent a fortune on calls to Bewiser to have the policy refunded (I say this with fingers crossed). They have everything they need & still no refund, they're also refunding (hopefully) only 50% of my premium FOR 2 WEEKS OF INSURANCE. ....IM STILL WAITING WEEKS LATER, and was told they don't know when ill be eventually refunded. Joke of an experience. Staff don't know what they're talking about and assume you have no knowledge of how the insurance industry works (despite my family actually having owned one), so that they can spout their lies about how they are "entitled" to keep hold of your money. Legal advice, and my own knowledge has shown this to be to the contrary, not that they were interested and hung up. In my case its apparently due to an ongoing claim. 1 - I did not make any claim anywhere, the 3rd party paid me out in cash within two weeks. 2 - There was no injury claim for the same reason. YOU HAD NO INVOLVEMENT WHATSOEVER. YOU ONLY EVEN KNEW AS I WAS HONEST AND TOLD YOU. Bewiser had absolutely no involvement in my case, and weren't even interested. I will be contacting the Ombudsman and possibly pursuing legal action against these bungling frauds. UPDATE. Following a Trustpilot review they responded that they would "escalate" my complaint. STILL NO CONTACT. Not that I'm surprised. Beginning to think I've actually been conned out of over £300. Having read other reviews on this and other sites, its certainly looking that way. PLEASE, PLEASE, PLEASE, DONT BE TEMPTED BY THEIR CHEAP PRICES, YOU ARE ASKING FOR TROUBLE IF YOU EVER MAKE A CLAIM (OR NOT ) IN MY CASE.