Paid a premium for a defato 5 star service put I received a 0 staff service. Refused to give a like for like replacement per their terms and conditions. Having to take legal action to recover costs they refused to reimburse.
Avoid at all costs ..expected decent servuce from a John Lewis brand.
Avoid go elsewhere and don't overpay for insurance on the defato star system either.
4 years ago
John Lewis Insurance has a
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