Terrible customer service; their home emergency is not an emergency service. It took them four days to repair a leak which resulted in excessive damage to my property. Now they want me to pay an excess fee to get it repaired when it would have been a cosmetic job. Please don't fall into the trap of purchasing your insurance to John Lewis. I'll be leaving them and all their other products. I will also stop shopping at Waitrose, part of John Lewis.
3 years ago
John Lewis Insurance has a
1.7
average rating
from
433
reviews
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