Home and contents top package. Terrible. Underwritten by Royal Sun Alliance (also awful) and loss adjusters Sedgwicks (abysmal).
As soon as the claim was made we were passed on to Royal Sun Alliance and John Lewis refused to take any part in proceedings afterwards and did not care how long our claim took nor how badly we’d been treated nor whether or not we received the treatment set out in our agreement with them!! Still took the money each month though.
Only insure with ACTUAL insurance company - using a broker such as John Lewis makes your chain of command and responsibility increasingly complex.
3 years ago
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