Have now telephoned JL Insurance 11 times over the last few weeks and yet to actually speak to anyone. Been held in a queue for varying times between 15 and 48 minutes without success. Always get the recorded voice saying all agents are busy and my call will be answered shortly - but it never is. Have emailed and just told to keep trying as they are “too busy to call back”. Dreadful customer service.
2 years ago
John Lewis Insurance has a
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