Following a flood 7 weeks ago my initial loss adjuster failed to get anything moving, no emergency overnight stay, we had no power in the house for over 24 hours, it took 6 weeks for the humidifiers to arrive to dry the floor and 7 weeks for my damp floors to be lifted, I did put this in writing, but apparently no one has seen my letter, I have a new loss adjuster who appears to be very efficient, but the past 7 weeks have been terrible, I hoped JL would respond to my letter with an apology at least, I'm confident things will get moving now, but it's been a very difficut time as my son suffers from very acute ashma.