Had both house and contents and car insurance with John Lewis. Both renewals came in at simply ridiculous quotes - over 25% increase in price despite having making no claims on any insurance policy for over a decade. Called them to be told that was the best price they could offer, despite telling them that every online quote was lower than theirs. Disgraceful service. Went with another insurer to buy equivalent/ better products and saved more than £200 on the car insurance and £220 on house and contents. Don't bother even trying to call to discuss with them.