Pet insurance - first renewal increase of over 30% to £390pa. After informing dog had been spayed the policy goes up again, and because dog is now 2.25kg heavier (not fat just grown up), the premium is now just over £600. There were no claims, dog is not a pedigree or a posh cross, she is fit and well. Call handler was sympathetic and sounded embarrassed. John Lewis’s good name is going to suffer if price hikes like this are typical. I wish I could give no stars.
5 years ago
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