Shocking customer experience. Made a claim for storm damage and because they take the weather from 25 miles away they have no record of our storm! Called to complain and cancel the policy. Complaints procedure explained and passed to cancellation who cannot give an end date to let me know when to buy new insurance!!! Worst company ever do not buy their rip off insurance and have to deal with their awful staff. The biggest joke ...when I called to make the claim the advisor said I can hardly hear you for the wind
6 years ago
John Lewis Insurance has a
1.7
average rating
from
436
reviews
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