Beware of this company, their charges are verging on criminal. I took a policy with them after going via an online comparison site. Not taking too much notice of the all the paperwork, they send loads (perhaps in order that some get overlooked) I should have gone through it all thoroughly, but after having countless car insurance policies over the years thought it would be a standard policy and agreement, plus none of these fees were explained or made plain when taking the policy out at quotation stage. Only after the policy is taken. SO CHECK ALL THE PAPERWORK Fees they charge £70 arrangement fee! 44.38 APR for paying monthly via direct debit. And a £30 fee for changing vehicle details midterm. I cancelled the policy when I sold the car, more fees!! Then as I did not pay within a few days I received a letter threatening legal action and passing onto a collection agency! My advice do not use them and go direct to insurers cut out these comparison sites. I recently took out a new car insurance direct with a company and it was cheaper and had more cover then any listed on the comparison sites.
5 months ago
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Lancaster Insurance has a 1.96 average rating from 199 reviews

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