2 months into paying for a new car policy I rang them to change my policy details, after purchasing a new car. They charged me a £30 alteration fee and £43.68 extra to cover the new vehicle, which was exactly the same make and model as the old car but with a smaller engine. When I asked them how much I would get back if I cancelled the original policy, they told me that it would be 10 pence. In addition, because this sum was less than £10, they wouldn't make any refund. With 10 months left on my original policy, my refund would therefore be absolutely nothing. I will, however, have the last laugh on these thieving ba----ds when it time to renew. AVOID THIS DISREPUTABLE COMPANY
3 months ago
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Lancaster Insurance has a 1.96 average rating from 199 reviews

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