Terrible service from Lancaster last night. Broke down 200 miles from home, called them, went through a half an hour phone call giving all my details and arranging pickup only to be passed between three people then told they couldn't confirm I was covered. Called me at 1200 today to confirm I was covered... Far too late as my wife and I were waiting for a train home after arranging our own repairs and sorting out a night accommodation and missing work today. Flabbergasted. Absolutely shocking service. I will be rearranging my insurance promptly this week.
7 years ago
Lancaster Insurance has a
1.9
average rating
from
220
reviews
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