Christopher Read
I took out a policy on the web with lancaster for a classic car I had in the garage and which had not been insured for many years. I reads through their questions thoroughly and answered them all fully. They appeared to be the cheapest so I bought a policy. However on receiving the conditions (which you get after buying) it was clear I would only get that price if I surrended a policy on that car for no claims bonus (regardless of the many years I have not claimed off any car insurer). When I enquired they said the policy then would credit no years no claims bonus and would be significantly higher. I immediately cancelled and they charged me a significant admin fee. I would never ever recommend buying a poilicy of the Lancaster website. If the price looks good call their call centre and calrify all points first.
2 years ago

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