Anonymous
WARNING In 45 years of driving this is the worst experience I have had with a broker and the insurance company they used,( Equity red star) it would seem they are tied in with Markstudy who also have a terrible reputation. I was invited to renew my policy for another year and did so, 2 weeks later they e.mailed me to advise that they thought my car was undervalued and advised me that the insurer was going to cancel the policy, if I did not pay another £210. whilst obtaining proof of its value they cancelled my policy with no refund. I made a complaint and this was rejected. They are very hard to get a reply from and I would not trust them with a Classic car ever again. There was no continuity in discussions. If you read the reviews of Markstudy they seem even worse, with people struggling to get paid out on claims. I have written to the Ombudsman and await a reply. They will not now send proof of my no claims discount for my new insurance company, and they are now advising me that if I cant get hold of proof of ncb they will cancel my new policy. I think the whole insurance industry needs a big shake up. You have been warned, DO NOT USE THIS COMPANY
4 years ago
Read Lancaster Insurance Reviews
Lancaster Insurance has a 1.9 average rating from 220 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial