Insurance Cancellation :-( I informed Lancaster Insurance that my policy was due to run until 24 Sept 2019 i.e with 7 months remaining. Lancaster Insurance informed me that due to "administration costs etc" that this 7 months does not qualify for any refund whatsoever?????? I accept that I would have incurred an administration fee for cancelling the policy early but to receive absolutely no refund at all I am aghast and if this is the way Lancaster Insurance Services treat their customers then it is, quite frankly, most outrageous! I for one am deterred from using them again - as are all my friends, and associates 'et al' that I have related this to..................... Investors in people champion + Customer Charter = 'A Mockery'