Legal & General Pet Insurance will search high and low to find any reason not to pay out on a claim. Not only do they expect customers to wait 2+ months after submitting a claim, they reject it after they've scanned their T&Cs and interpreted them in a way to suite them.
I had always assumed L&G were a reputable organisation who operate to the highest moral/ethical standards however this is not the case. I have a couple of policies with L&G which will now be cancelled. They're not getting a penny more from me and I would suggest to others to steer clear! A disgrace to the industry!
4 years ago
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