The worst company I have ever dealt with, I am trying to downsize because I’m nearly 80 yrs old and all they keep doing is asking more and more questions about the lease of the flat I’m hoping to buy, I’ve lost one buyer and in the throes of losing another buyer , I know the reason they are taking their time is because they are getting daily interest on the equity I already have. my solicitor agreed they are dreadful. I could easily top myself with all the stress I’m going through , the problem is you can’t speak to their solicitor, I honestly think the company should be closed down it’s about atrocious 😠😞 ,