L & G I’ve taken got my personal pension with them they are absolutely hopeless at arranging the simplest of things. My pension was with another company I took a lump sum payment from the pot and transferred rest into a monthly income. I received the sump and the rest was transferred to L&G at the same time. So my monthly income should have started at the same three months later and still no income after numerous phone calls. Then I received the first payment only to find it pushed into another Income Tax bracket that I shouldn’t be in. There mistake and up to me to get out of it. HOPELESS isn’t a good enough word to describe there incompetence. Keep away they’ve even got my payment date as the 30th of the month, I wonder what’s going to happen in February of every year that’s how incompetent they are. Just keep away go elsewhere your have nothing but problems with them.