They are withholding the pension payments paid to my daughter now she has turned 18. This is her late fathers money that has been paid for the last 9 years. Her policy states it will pay out until she is age 23 if she remains in FT education. They had proof from her school, I have phoned and written letter but they still owe her 9 months of money. Just written a letter of complaint. Not sure how she will afford accommodation at university without this money. They are apologetic and convincing on the phone but cant actually make the payments.
11 months ago
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